{"page_status":{"page":{"name":"WorkOS","subdomain":"workos","domain":"status.workos.com","created_at":"2019-05-26T20:54:35.465-04:00","updated_at":"2026-10-03T16:19:27.842-04:00","url":"https://workos.com","hidden_from_search":false,"css_body_background_color":"FFFFFF","css_font_color":"333333","css_light_font_color":"AAAAAA","css_greens":"2FCC66","css_yellows":"F1C40F","css_oranges":"E67E22","css_reds":"E74C3C","allow_page_subscribers":true,"allow_incident_subscribers":true,"notifications_from_email":null,"allow_email_subscribers":true,"allow_sms_subscribers":true,"twitter_username":null,"branding":"basic","support_url":"https://workos.com/contact","allow_webhook_subscribers":false,"css_border_color":"E0E0E0","css_graph_color":"6363F1","css_link_color":"6363F1","page_description":null,"activity_score":408,"headline":null,"viewers_must_be_team_members":false,"ip_filters":null,"css_blues":"6363F1","time_zone":"Eastern Time (US \u0026 Canada)","notifications_reply_to_email":null,"notifications_email_footer":"You received this email because you are subscribed to WorkOS's service status notifications.","allow_rss_atom_feeds":true,"black_hole":null,"over_allocations_cohort":null,"over_allocations_resolved_at":null,"custom_components_limit":null,"allow_slack_subscribers":true,"css_no_data":"B3BAC5","deleted_at":null,"allow_teams_subscription":false,"max_maintenance_automation_allowed":null,"custom_email_template":false,"hero_cover":{"updated_at":null,"original_url":"","size":null,"normal_url":"","retina_url":""},"transactional_logo":{"updated_at":"2021-09-15T21:28:44.000+00:00","original_url":"//dka575ofm4ao0.cloudfront.net/pages-transactional_logos/original/104306/statuspage-pagelogo.png","size":10396,"normal_url":"//dka575ofm4ao0.cloudfront.net/pages-transactional_logos/normal/104306/statuspage-pagelogo.png","retina_url":"//dka575ofm4ao0.cloudfront.net/pages-transactional_logos/retina/104306/statuspage-pagelogo.png"},"favicon_logo":{"updated_at":"2021-09-15T21:33:43.000+00:00","size":5415,"url":"//dka575ofm4ao0.cloudfront.net/pages-favicon_logos/original/104306/Favicon_256x256.png"},"email_logo":{"updated_at":"2022-02-24T17:20:21.000+00:00","original_url":"//dka575ofm4ao0.cloudfront.net/pages-email_logos/original/104306/statuspage-pagelogo.png","size":10396,"normal_url":"//dka575ofm4ao0.cloudfront.net/pages-email_logos/normal/104306/statuspage-pagelogo.png","retina_url":"//dka575ofm4ao0.cloudfront.net/pages-email_logos/retina/104306/statuspage-pagelogo.png"},"twitter_logo":{"updated_at":null,"size":null,"url":""},"id":"87bp477d06pb","organization_id":"f7yt3dhqw62q"}},"components":[{"status":"operational","name":"Core Services","created_at":"2023-07-20T18:21:41.401-04:00","updated_at":"2023-07-20T18:21:41.401-04:00","position":5,"description":null,"showcase":false,"start_date":null,"id":"ykdfgbgb2pd6","group_id":null,"page_id":"87bp477d06pb","group":true,"only_show_if_degraded":false,"components":["5ns7gvd8lhw9","403ts209pj59","wcjdmvcpk2lb","1tlfjhlvtmsv","zvvh0jztjsc0"]},{"status":"operational","name":"SSO","created_at":"2023-07-20T18:21:41.418-04:00","updated_at":"2026-09-22T09:28:22.649-04:00","position":1,"description":null,"showcase":true,"start_date":"2023-04-01T00:00:00.000-04:00","id":"5ns7gvd8lhw9","group_id":"ykdfgbgb2pd6","page_id":"87bp477d06pb","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Directory Sync","created_at":"2023-07-20T18:22:45.307-04:00","updated_at":"2026-09-22T09:28:54.808-04:00","position":2,"description":null,"showcase":true,"start_date":"2023-04-01T00:00:00.000-04:00","id":"403ts209pj59","group_id":"ykdfgbgb2pd6","page_id":"87bp477d06pb","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Audit Logs","created_at":"2023-07-20T18:23:19.669-04:00","updated_at":"2026-10-01T17:58:26.241-04:00","position":3,"description":null,"showcase":true,"start_date":"2023-04-01T00:00:00.000-04:00","id":"wcjdmvcpk2lb","group_id":"ykdfgbgb2pd6","page_id":"87bp477d06pb","group":false,"only_show_if_degraded":false},{"status":"operational","name":"AuthKit","created_at":"2024-01-29T16:54:59.140-05:00","updated_at":"2026-09-22T09:29:52.073-04:00","position":4,"description":null,"showcase":true,"start_date":"2023-11-28T00:00:00.000-05:00","id":"1tlfjhlvtmsv","group_id":"ykdfgbgb2pd6","page_id":"87bp477d06pb","group":false,"only_show_if_degraded":false},{"status":"operational","name":"FGA","created_at":"2024-10-15T18:17:04.832-04:00","updated_at":"2025-03-08T11:49:34.404-05:00","position":5,"description":"Fine-Grained Authorization","showcase":true,"start_date":"2024-07-01T00:00:00.000-04:00","id":"zvvh0jztjsc0","group_id":"ykdfgbgb2pd6","page_id":"87bp477d06pb","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Supporting Services","created_at":"2023-07-20T18:22:07.591-04:00","updated_at":"2023-07-20T18:22:07.591-04:00","position":6,"description":null,"showcase":false,"start_date":null,"id":"scd65mtnm4zl","group_id":null,"page_id":"87bp477d06pb","group":true,"only_show_if_degraded":false,"components":["b7k00q2s2nww","631tlxw53l5c"]},{"status":"operational","name":"Dashboard","created_at":"2020-07-31T11:56:57.123-04:00","updated_at":"2026-09-22T09:30:18.281-04:00","position":1,"description":null,"showcase":true,"start_date":null,"id":"b7k00q2s2nww","group_id":"scd65mtnm4zl","page_id":"87bp477d06pb","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Admin Portal","created_at":"2020-10-13T14:43:18.864-04:00","updated_at":"2026-09-22T09:30:42.938-04:00","position":2,"description":null,"showcase":true,"start_date":"2020-09-15T00:00:00.000-04:00","id":"631tlxw53l5c","group_id":"scd65mtnm4zl","page_id":"87bp477d06pb","group":false,"only_show_if_degraded":false}],"months":[{"name":"October","year":2026,"starts_on":4,"days":31,"incidents":[{"code":"ln42l2xgt63z","name":"Elevated errors for Audit Logs","message":"This incident has been resolved.","impact":"minor","timestamp":"Oct \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e17:16\u003c/var\u003e - \u003cvar data-var='time'\u003e17:58\u003c/var\u003e EDT"}]},{"name":"September","year":2026,"starts_on":2,"days":30,"incidents":[{"code":"phs2prf38d75","name":"Elevated API Errors","message":"Our remediations continue to be effective, and services continue to be recovered. We will continue further investigation and additional preventative measures.","impact":"major","timestamp":"Sep \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e18:49\u003c/var\u003e - \u003cvar data-var='time'\u003e19:29\u003c/var\u003e EDT"},{"code":"9k9qkbn16cgp","name":"Elevated Admin Portal Errors","message":"We've resolved an issue loading Admin Portal links for customers without custom domains. If you're still experiencing issues please contact support.","impact":"major","timestamp":"Sep \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e15:08\u003c/var\u003e - \u003cvar data-var='time'\u003e16:00\u003c/var\u003e EDT"},{"code":"6w5138xnf2fm","name":"Form POST failures for some Authkit customers","message":"We have identified the source of the problem. A configuration change that applied to roughly 2% of organizations using a custom domain for hosted Authkit resulted in form submission errors. The configuration has been reverted and service restored.","impact":"major","timestamp":"Sep \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e17:00\u003c/var\u003e - \u003cvar data-var='time'\u003e19:02\u003c/var\u003e EDT"},{"code":"6dj68f9h4k3h","name":"Static asset delivery failures","message":"Static assets delivery rates have recovered.","impact":"major","timestamp":"Sep \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e12:39\u003c/var\u003e - \u003cvar data-var='time'\u003e15:06\u003c/var\u003e EDT"}]},{"name":"August","year":2026,"starts_on":6,"days":31,"incidents":[{"code":"bzklrnrbvfzg","name":"Degraded outbound email delivery","message":"This degradation in delivery was limited to upstream testing infrastructure which has since recovered. There was no external impact.","impact":"minor","timestamp":"Aug \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e10:10\u003c/var\u003e - \u003cvar data-var='time'\u003e10:45\u003c/var\u003e EDT"},{"code":"xswktxwlrmnb","name":"Degraded Vault pages in Dashboard","message":"The mitigation is in place and errors rates have returned to normal. We will continue to monitor.","impact":"none","timestamp":"Aug \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e09:48\u003c/var\u003e - \u003cvar data-var='time'\u003e10:04\u003c/var\u003e EDT"},{"code":"kz9df1mjdlkg","name":"Dashboard sign-in errors","message":"This incident is resolved.","impact":"major","timestamp":"Aug \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e13:35\u003c/var\u003e - \u003cvar data-var='time'\u003e14:41\u003c/var\u003e EDT"},{"code":"5fy1qdlgth9n","name":"Elevated errors on AuthKit authentication endpoints","message":"On August 18 from 23:59 to 00:03 UTC (August 19), a subset of API requests (primarily AuthKit authentication endpoints) returned HTTP 500 errors. Automatic maintenance of a large, seldom-used internal index caused brief write-ahead-log contention on a primary database that exhausted connection capacity; service recovered automatically within four minutes. We identified the root cause and removed the index from production at 03:53 UTC on August 19 to prevent recurrence.","impact":"none","timestamp":"Aug \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e20:00\u003c/var\u003e EDT"},{"code":"cdfqw1llf8mc","name":"Delayed Email Deliverability","message":"Microsoft's Outlook team has confirmed that mitigations have been implemented. We've verified that email delivery to Microsoft 365 domains is operating normally again.\n\nThis incident has been resolved.","impact":"minor","timestamp":"Aug \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e20:24\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e18:04\u003c/var\u003e EDT"},{"code":"x92nf2lyg0y4","name":"Delayed Email Deliverability","message":"This incident has been resolved. Email delivery was delayed between 15:45 EDT and 16:35 EDT due to an issue with an upstream email service provider. This affected customers who have not yet configured a custom email domain or a custom email provider.","impact":"none","timestamp":"Aug \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e16:14\u003c/var\u003e - \u003cvar data-var='time'\u003e16:45\u003c/var\u003e EDT"},{"code":"4shhzzhzfd4m","name":"Intermittent Dashboard sign-in errors","message":"This incident has been resolved.","impact":"minor","timestamp":"Aug \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e14:02\u003c/var\u003e - \u003cvar data-var='time'\u003e15:24\u003c/var\u003e EDT"},{"code":"6cmmbfrcml9s","name":"Webhook Telemetry Issue","message":"This was an issue with our internal telemetry - there is no customer impact. Sorry for the false alarm.","impact":"none","timestamp":"Aug \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e14:04\u003c/var\u003e - \u003cvar data-var='time'\u003e14:28\u003c/var\u003e EDT"}]}],"show_component_filter":true,"show_uptime_calendar":true,"component_filter":null,"start_time":"2026-08-01T00:00:00-04:00","end_time":"2026-10-31T23:59:59-04:00"}