Resolved -
A fix has been tested, deployed and verified.
Dec 3, 14:55 EST
Monitoring -
We have reverted a deployed change that affected the impersonation reason field, and service has been restored. We will monitor closely.
Dec 3, 13:51 EST
Identified -
And issue in the dashboard has prevented users from using the impersonation feature. The issue has been identified, and a fix is being deployed
Dec 3, 12:57 EST