Resolved -
The issue has been resolved. 429 error rates have returned to normal levels for the affected endpoint.
Apr 16, 19:10 EDT
Monitoring -
We’ve deployed a fix and are seeing early signs of recovery, with 429 error rates beginning to decline. We’re continuing to monitor closely to ensure the endpoint fully stabilizes and will provide further updates as needed.
Apr 16, 16:59 EDT
Investigating -
We’re currently investigating an elevated rate of HTTP 429 (Too Many Requests) responses impacting the /directory_users endpoint. Mitigations are in progress, and we’ll provide an update shortly.
Apr 16, 16:54 EDT