SSO Profile API Timeouts

Incident Report for WorkOS

Resolved

This incident has been resolved.
Posted Oct 29, 2026 - 15:52 EDT

Monitoring

We’ve resolved the issue causing timeouts on the SSO profile API and are monitoring.
Posted Oct 29, 2026 - 14:13 EDT

Identified

We've identified the issue causing the SSO profile API timeouts and are working on a fix.
Posted Oct 29, 2026 - 13:54 EDT

Investigating

We are investigating timeouts on the /sso/profile endpoint. We apologize for the inconvenience and will share an update once we have more information.
Posted Oct 29, 2026 - 13:34 EDT
This incident affected: Core Services (SSO).