Some SSO connections incorrectly in validating state

Incident Report for WorkOS

Resolved

On 2024-06-07, from 20:51 to 21:54 UTC, some teams may have received spurious "connection activated" emails. The connections were already active and sign-in was not impacted.

During this same period of time, for those teams using Hosted Authkit with SSO connections, end-users may have seen a sign-in screen that did not include any option to authenticate.

This was due to deploying a code change that incorrectly set the state of some SSO connections to 'validating'. All impacted SSO connections have been restored to the correct state of 'active'.

Posted May 07, 2024 - 17:00 EDT