MFA SMS Delivery Failures

Incident Report for WorkOS

Resolved

This issue has been resolved.

Posted Sep 28, 2023 - 18:24 EDT

Monitoring

We are observing successful SMS delivery to all US phone numbers, including Verizon and AT&T networks. We are monitoring to ensure continued successful delivery.

We apologize for the inconvenience and will share an update once we have more information.

Posted Sep 28, 2023 - 16:37 EDT

Investigating

We are investigating an issue with SMS delivery for MFA to US Verizon and AT&T phone numbers.

We apologize for the inconvenience and will share an update once we have more information.

Posted Sep 28, 2023 - 15:47 EDT