SSO & Admin Portal Errors for Custom Domains
Incident Report for WorkOS
Resolved
The impact from the issue has been resolved.
Posted May 01, 2024 - 17:43 EDT
Monitoring
On 2024-5-01, from 12:50 to 19:58 UTC, some users would have received errors when attempting to sign-in via SSO and/or accessing the WorkOS Admin Portal if custom domains had been configured recently.

This was due to a deployment that included incorrect configuration for custom domains. The correct configuration has been restored and the issue is resolved.
Posted May 01, 2024 - 17:42 EDT
This incident affected: Core Services (SSO, AuthKit) and Supporting Services (Admin Portal).
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