Delayed Webhook Deliveries

Incident Report for WorkOS

Resolved

Webhook delivery latencies have returned to normal levels. Please contact support if you are still experiencing delays.

Posted Jan 03, 2026 - 09:20 EST

Monitoring

Our team is actively monitoring webhook processing and we're seeing steady progress as our increased processing capacity takes effect. The backlog of pending webhooks is decreasing, and we expect continued improvement over the next several hours.

Posted Jan 02, 2026 - 21:10 EST

Identified

We've identified the issue causing webhook delivery delays and have increased processing capacity.

Posted Jan 02, 2026 - 20:03 EST

Investigating

We are investigating delays in webhook event delivery affecting some webhook event types.
Directory Sync and Magic Auth code functionality are operating normally and are not impacted.

Posted Jan 02, 2026 - 15:48 EST

This incident affected: Core Services (AuthKit).