Increased error rate and latency in API and Dashboard

Incident Report for WorkOS

Resolved

Between 18:46 and 19:14 UTC we saw increased API error rates and latency as well as degraded performance in the dashboard. This issue is now resolved.
Posted Feb 14, 2023 - 14:30 EST

Update

Between 18:46 and 19:14 UTC we saw increased API error rates and latency as well as degraded performance in the dashboard. We have deployed a fix and are monitoring.
Posted Feb 14, 2023 - 14:23 EST

Identified

Between 18:46 and 19:14 UTC we saw increased API error rates and latency as well as degraded performance in the dashboard. We have identified the issue and are deploying a fix.
Posted Feb 14, 2023 - 14:20 EST

Update

We are continuing to investigate this issue.
Posted Feb 14, 2023 - 14:14 EST

Investigating

We are currently seeing increased API error rates and latency as well as degraded performance in the dashboard. We are currently investigating this issue.
Posted Feb 14, 2023 - 14:03 EST
This incident affected: Supporting Services (Dashboard).