Email delivery delays

Incident Report for WorkOS

Resolved

The backlog of messages have been sent and system performance has returned to its expected state. Sending delays occurred between 2:50pm – 5:18pm PT.
Posted Jun 04, 2026 - 20:49 EDT

Monitoring

Email delivery has recovered. We're continuing to monitor.
Posted Jun 04, 2026 - 20:34 EDT

Update

Our email provider is continuing to work through the backlog and has scaled up to speed up the process.
Posted Jun 04, 2026 - 20:08 EDT

Identified

Email delivery for customers without custom domains is delayed due to an issue with our upstream service provider.
Posted Jun 04, 2026 - 19:22 EDT
This incident affected: Core Services (AuthKit).