Magic Auth Email Sending Impacted

Incident Report for WorkOS

Resolved

The issue has been resolved.

Posted Feb 08, 2024 - 23:06 EST

Monitoring

From 2024-02-08 22:38 to 2024-02-09 02:11 UTC, magic auth emails were not being sent. This issue has been resolved. All other types of emails were being sent as expected during this period.

Posted Feb 08, 2024 - 21:20 EST

Investigating

We are investigating an issue with the sending of Magic Auth emails.

We will share more information as soon as it's available.

Posted Feb 08, 2024 - 20:38 EST

This incident affected: Supporting Services (Dashboard, Admin Portal) and Core Services (SSO, Directory Sync, Audit Logs, AuthKit).