Delayed Email Deliverability

Incident Report for WorkOS

Resolved

This incident has been resolved. Email delivery was delayed between 15:45 EDT and 16:35 EDT due to an issue with an upstream email service provider. This affected customers who have not yet configured a custom email domain or a custom email provider.

Posted Aug 14, 2026 - 16:45 EDT

Monitoring

We've mitigated the impact and email delivery is returning to normal.

Posted Aug 14, 2026 - 16:44 EDT

Investigating

We're investigating delays in email deliverability.

Posted Aug 14, 2026 - 16:14 EDT

This incident affected: Core Services (AuthKit).