Google Cloud Infrastructure Service Outage

Incident Report for WorkOS

Resolved

The WorkOS Dashboard, SSO, and Directory Sync services are now operating normally.
The upstream internet service provider has addressed the root cause of the issue and systems are reportedly stable.

Posted Sep 24, 2020 - 21:31 EDT

Monitoring

Healths of the WorkOS Dashboard, SSO, and Directory Sync services are improving to operate with degraded performance as the upstream internet issue is being fixed.

Posted Sep 24, 2020 - 21:25 EDT

Identified

We have identified the source of the partial outage as an upstream internet service issue.

Posted Sep 24, 2020 - 21:15 EDT

Investigating

Some users are currently experiencing partial outages of the WorkOS SSO and Directory Sync services, as well as the WorkOS Dashboard.

Posted Sep 24, 2020 - 21:08 EDT

This incident affected: Supporting Services (Dashboard).